Customer Testimonials

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Google Jan 14, 2025

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Google Jan 5, 2025

This was by far the best car buying experience I ever had. Throw all your negative car salesman perceptions/experiences out the window. Working with the extremely knowledgeable and friendly salesman, Matt Depetris, put me at ease from the moment I walked into the dealership. With a car salesman like Matt, you can rest assured you are in good hands and feel confident with your purchase. My new 2024 Tiguan R line is exceptional and I have absolutely no regrets. Highly recommend you visit Bayside VW and make sure to ask for Matt!

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Google Dec 30, 2024

Thank you to the Bayside service team. You guys have always helped me out with warmth and care.

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Google Dec 21, 2024

Matt Depetris at Bayside Volkswagen was great, easy to trade in and get a new vehicle. Seamless stress free process. Went above and beyond. Thanks again to Matt and the Bayside Volkswagen Team.

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Google Dec 17, 2024

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Google Dec 7, 2024

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DealerRater Dec 1, 2024

It was a great experience and costumer service everything was explained really clear, very satisfied

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Google Nov 28, 2024

very professional, felt welcomed to the VW family! Gus is an amazing representative, phenomenal work.

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Google Nov 26, 2024

Great experience

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Google Nov 23, 2024

Angelo is a dynamite guy. I needed help with my car. And he and helped me. This is something I will never forget. I have been with Volkswagen for over 20 years. And this company treats you like family. Thank you, Angelo. I really appreciate it.

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Google Nov 16, 2024

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DealerRater Nov 16, 2024

VE of Bayside was Very easy to work with. Our salesperson Malik was very kind and accommodating. And the receptionist was lovely. All around good experience. Ended up getting a second car a week later. 🙂

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DealerRater Nov 15, 2024

I leased my Saab 9-5 wagon in 2001, purchased it in 2004, and drove it until picking up my 2025 Jetta SE in November 2024. Angelo was my salesman in 2001, and it was a pleasant surprise to see him again 23 years later. Vincent was my salesman this time, and dealing with him was a real pleasure - knowledgeable and a nice guy. I won't be going to any other dealer!

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DealerRater Nov 14, 2024

This was my second deal with this delearship. Very satisfied! My salesman was Malik. He was very patient and professional.

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DealerRater Nov 4, 2024

Excellent customer service I’ve leased a lot of cars and I would say your group of people were very helpful and made the process very smooth and easy!

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Google Nov 3, 2024

We had an excellent experience at Bayside Volkswagen! Blendi was extremely helpful and made a typically stressful process easy and enjoyable! Thank you Bayside Volkswagen for your exceptional customer service and we look forward to working with you in the future!

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DealerRater Nov 2, 2024

Listen to our needs gave us the best deal that we can ask for and the turnaround was quick and easy

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Google Nov 2, 2024

This is my third Tiguan. I’ve been leasing from Bayside VW since 2019 and I’m very satisfied with both the sales staff and the service staff. I highly recommend Bayside VW.

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DealerRater Oct 27, 2024

My salesperson Jonathan was amazing. He made leasing my new Jetta’s breeeze. He was very patient finding exactly what I wanted.

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DealerRater Oct 26, 2024

Angelo is one of the greatest car salesman you ever wanna deal with kind caring and very intelligent. The owner should be very lucky to have him excellent job.

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Google Oct 20, 2024

Jonathan Brailey is the best. He went above and beyond to solidify the car that we wanted. Most importantly, he was honest and did not try to upsell us on the car. We felt well taken care of. His professionalism is top teir and we will be recommending him to everyone who is interested in purchasing a car.

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DealerRater Oct 19, 2024

This is my 5th vehicle from this dealership. During the buying process you are treated with the utmost respect.

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Google Oct 18, 2024

I will 💯 return to Bayside VW Service. The staff is very friendly and professional. Thank you!!!

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Google Oct 13, 2024

Just picked up my Tiguan. Such a pleasant experience with Kyle and all the others staffs!

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Google Oct 8, 2024

The team at Bayside Volkswagen are absolutely great! My sales rep Jonathan Brailey was the best. He was extremely attentive, helpful, and thoughtful. He took what is normally a stressful experience (especially for someone like me) and made it effortless and a fun experience. He was especially kind with my mother and family and really knew the vehicles inside and out. He absolutely went above and beyond. Thank you!

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DealerRater Oct 6, 2024

I’ve done business with Angelo for several years now. He is always very professional, courteous and helpful.

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Google Oct 3, 2024

My Passat was totaled. Unfortunately, VW pulled the Passat before ramping up their ID.7 and they don't offer mid-size sedan's anymore. Thus, was forced to find a used vehicle. Bayside had a low mileage Passat, in excellent condition, still in warranty. Dealt with Kyle (sales), Angelo (sales manager) and Anita (finance manager). All were easy to deal with, honest, and responsive. Made buying a car from New Hampshire as easy as it could be. When the car arrived, it was exactly as advertised. Thank you!

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Google Oct 1, 2024

This is a great dealership with a lot to see in stock. Jonathan made the process of buying a new VW atlas so pleasant and easy. Even though it was the end of the month and extremely hectic, he got everything done for us so quickly. He is so nice and really made the experience feel complete. I definitely plan on returning to bayside VW for a Jetta and I look forward to working with him again. Give him a raise!!

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Google Oct 1, 2024

Jonathan Brailey is the best, he saved me thousands dollars💯 if you need a new or certified pre own car trust me go in and asked for him you won’t regret it 👌

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Google Sep 30, 2024

My father's lease was about to be up he went to bayside Volkswagen and met with Jonathan Brailey. My dad was very specific that he wanted a car without a sunroof and Jonathan got him exactly what he wanted satisfied customer. He gave him a great deal, lower monthly payments. When it was time to pick up the car Jonathan really made everything as stress free as possible. He showed my dad all the features of the car and even set up his phone to the car. Jonathan is truly the best so patient and kind goes above and ...

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DealerRater Sep 30, 2024

Angelo was courteous and met us on time. Our car was there and ready to go paperwork was done quickly and we were on our way home

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Google Sep 28, 2024

We had a great experience working with Jonathan Brailey. He was very efficient and knowledgeable. I recommend working with him when looking to get a car.

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Google Sep 28, 2024

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Google Sep 25, 2024

Jonathan Brailey is the best!! The whole team is amazing, and their culture feels super family oriented. Jonathan helped me with my first car. He was super understanding with my needs and budget. Usually sales people can be super pushy but not at Bayside Volkswagen. Jonathan got me exactly what I needed. After picking out the car I wanted, I was intimidated with calling Geico and getting everything set up, so he made the call with me and got me the best insurance deal too. And I mean THEEEE best. I was quoted a lot higher when I called myself. ...

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Google Sep 19, 2024

What a great experience! My husband and I were in the market for a new car and a close relative recommended we contact our sales consultant Jonathan Brailey. It was the best decision we ever made.The entire process was seamless. He was knowledgeable, patient, helpful and made us feel completely at ease. We absolutely love our new car and would recommend Bayside VW and Jonathan to everyone looking to purchase a new car.

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Google Sep 16, 2024

Lorenx was absolutely phenomena! 🚗

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Google Sep 16, 2024

My SA Blendi was wonderful and took his time to accommodate my questions/request! Also the manager Chris was very fair to work with when it came to my trade in. Ended up in a new Tiguan from them, really enjoyed working with Blendi and loving the car!

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Google Sep 15, 2024

Great experience purchasing my new VW Taos SE with Bayside Volkswagen. My sales consultant Vincent Cen was extremely knowledgeable and a pleasure to work with. Was always available to answer my phone calls and came in on his day off, to accommodate my schedule to pick up the car. I highly recommend Vincent and the Bayside dealership.

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Google Sep 11, 2024

(Translated by Google) The sales guy Vincent is really good! My friends and I have bought here twice! For Chinese sales, you can contact him! (Original) 销售Vincent小哥真的很不错!和朋友已经在这边买了两次啦!中文销售可以找他!

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Google Sep 11, 2024

Thank you to Gus Mkedis for a flawless experience a VW Bayside. He asked the right questions and delivered. ⭐️⭐️⭐️⭐️⭐️

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DealerRater Sep 8, 2024

The best dealer and the best attention Angelo es the best person you can talk he give you the perfect answer and helpful in everything’s he deserve a five stars

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Google Sep 7, 2024

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DealerRater Sep 1, 2024

Still waiting for my valet key to be sent. Trnasler of plates not go smoothly due to inabliity to remove screws

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Google Aug 28, 2024

LOVE my new ID4 Max and Angelo were uniquely professional, pleasant, attentive, patient and a pleasure to work with throughout the whole process. I shopped around and they gave me the best deal by far. This was my first EV and Max answered all my questions and was in no rush until I was completely comfortable driving it off the lot . Would absolutely come back and recommend to my friends and family.

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Google Aug 20, 2024

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Google Aug 19, 2024

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DealerRater Aug 18, 2024

Uncle Gus was the best, we really enjoyed working with him as well as Angelo. This location is by far the best VW dealership in NYC. Good deals, clean and efficient working environment. No B.S. and a professional and easy experience!

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Google Aug 16, 2024

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Google Aug 11, 2024

Amazing experience! Worked with Jonathan. Actually had an offer on the table from another dealer for a Jetta S, and he was able to get me a higher trim- Jetta SEL- with CPO warranties for right around the same price. Super personable, as well as the rest of the staff. Highly recommend!

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DealerRater Aug 11, 2024

Uncle Gus is the best! He got my family into a brand new Tiguan with no xxxxxxxx. I will definitely be back to purchase another lease from him and the team. I would give 6 stars if I could. The car is modern and stylish, just like him.

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Google Aug 9, 2024

Took time to explain All

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Google Aug 6, 2024

I recently purchased a car from Johnathan Brailey at Bayside VW and I couldn't be happier with the service I received. Johnathan was professional, knowledgeable, and truly went above and beyond to help me find the perfect vehicle within my budget. Throughout the entire process, Johnathan was patient and took the time to understand my needs and preferences. He was transparent about pricing, options, and made the whole experience stress-free. His friendly demeanor and expertise made me feel confident in my decision to purchase from him. I highly recommend Johnathan Brailey to anyone in the market for a new ...

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Google Aug 4, 2024

Incredible staff.

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Google Aug 1, 2024

I went to Bayside Volkswagen to inquire about a replacement vehicle. I met Jonathan Brailey, a sales representative. He informed me about all the features of the Volkswagen Tiguan. Jonathan provided exceptional customer service. He listened attentively, answered all my questions, and most of importantly did not pressure me. He was very knowledgeable about the cars, financing, and provided honest feedback. As a result, I purchased the Tiguan and could not be happier! I highly recommend Jonathan and this dealership.

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Google Jul 24, 2024

Giuseppe is the man. Took care of everything over and above exceptions!! Will be coming back! Customer for life!

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Google Jul 20, 2024

Volkswagen Bayside is immensely excellent and friendly. Especially, We Greatly Appreciate Mr. Lawrence for His Professional, Patient, Gentle and Considerate Service. Mr. Lawrence introduced the Volkswagen in very detail and instructed to drive it super nicely, which let us familiarize with the new VW quickly and efficiently. When there had some storage shortage issues, Mr. Lawrence and the Manager Chris tried their best to let us get the suitable VW. We felt so lucky and grateful since beyond our expectations. Hopefully, the Volkswagen can be our friend for decades and our kids will be regular Volkswagen Fans as well. In ...

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Google Jul 12, 2024

Upon entering, I informed Mr. Maximiliano that I was on a tight schedule and needed to quickly determine if a car was available. He promptly escorted me to the parking lot and offered test drives for two different trims. After a brief negotiation, the entire process was completed in under an hour. The experience was straightforward and efficient, akin to shopping at a mall. Unlike other dealerships that engage in bait-and-switch tactics, prolonged negotiations, and involve multiple managers, this experience was refreshingly direct and hassle-free. A special thanks to Mr. Maximiliano for his remarkable efficiency and hospitality. His professionalism made ...

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Google Jul 11, 2024

Staff employee James in the parts department is very helpful and professional..understood my needs and addressed the error in my order and corrected immediately.

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Google Jul 4, 2024

John Albanese, sales consultant is very qualified, conscientious and honest employee. He listened carefully and resolved our request at the highest level. Extremely high professionalism!!! Thank you John! I would like to note that Bayside Volkswagen takes care of its customers.

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DealerRater Jul 2, 2024

Everyone was so personable and professional. Made the experience so much more relaxing and easy.

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Google Jun 22, 2024

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DealerRater Jun 20, 2024

Chris, Kyle were very helpful. Anita in finance was also great to work with. All gave clear explanations

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Google Jun 19, 2024

I had my car serviced yesterday and had an excellent experience. Everyone was friendly and helpful. I had the same experience when I bought my car. I'm happy that I am working with Bayside Volkswagen.

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Google May 31, 2024

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Google May 31, 2024

This dealership is good, we test drove 2 cars with Lawrence and he was so helpful and just an awesome person, I am sad that I did not end up choosing a car from them but when my lease is up again, I will definitely go back there.

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Google May 28, 2024

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Google May 24, 2024

If I can give more stars , I would.. it was 3:30 and my engine light went on, no clue if it could become an emergency so i drove to volkswagon service in Great neck.. the receptionist said they were closing soon and wouldn't be able to diagnose the car. Of course I was concerned about driving till I could get an appt after the memorial day holiday. So I asked her to ask the service depth if it was a danger to drive.. well 3 mins later, the service manager came to me.. friendly, caring interested in my concerns, allayed my ...

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Google May 24, 2024

Very good assistance from Guiseppe as he always is. A very good man for the Company

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Google May 24, 2024

Matt was the sales associate who assisted me in the process of purchasing my car. Not only was he more than patient with with process of helping me choose the right vehicle but he was very knowledgeable on each car he had me test drive. I would like to thank bayside Volkswagen and Matt for their support, patience and assistance!

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DealerRater May 12, 2024

Great dealership, we were treated like family. Everyone was helpful and made sure all our needs were met. Thank you for helping us into an excellent new car!

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DealerRater May 10, 2024

I did not use Angelo so I cannot rate him. I worked with both Max and Matt. they were both very good. First time I visited the show room Max helped me. When I returned Matt worked with us.

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Google May 9, 2024

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Google May 8, 2024

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Google May 5, 2024

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Google May 5, 2024

Would highly recommend anyone whose is looking for a car to go checkout Bayside Volkswagen. Blendi was an amazing salesman, made the whole process simple and straight to the point. Anita in finance was an absolute gem, she was very patient and understanding. I would also like to thank Angelo the Gm, Chris the Sales Manager and Sally the internet manager, all of them made the purchasing a vehicle a welcoming experience.

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Google May 3, 2024

Giuessepe is a true professional and makes the experience great. Overall everyone is cool, I wish though when you show up 5-10 minutes early they just let you wait in the sitting room instead of acting like they don't see you waiting outside.

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Google Apr 30, 2024

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Google Apr 24, 2024

Kyle, our salesperson was wonderful. He was kind, professional and patient. Never felt any pressure from him. He is an asset to your team.

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Google Apr 23, 2024

I had an amazing experience at Bayside VW!!! Their whole team, Angelo, Anita, Max were fantastic, patient, and accommodating. Max was wonderful to work with and went above and beyond with his customer service!!

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Google Apr 20, 2024

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Google Apr 17, 2024

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DealerRater Apr 16, 2024

This Dealership is excellent that is why I continue to return there. Manager Angelo & Salesperson Kyle are very friendly, helpful, knowledgeable and caring. Along with Anita, in the Finance Dept, they make car buying a pleasant experience.

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Google Apr 9, 2024

Since this was my 4th new VW at this dealership, the Saleperson Kyle & Manager Angelo knew my needs & were very accommodating.

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DealerRater Apr 8, 2024

Bayside Volkswagen is wonderful! I wouldn’t want to go anywhere else to get my car! Thanks Angelo for getting me my dream car!

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DealerRater Apr 7, 2024

Excellent service, great understanding of client needs. Explaining everything the different between 2020 an 2024 car.

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Google Apr 6, 2024

Max was the sales person who helped me find a great deal for my new car. I am so happy of the outcome. Thank you for your great service.

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Google Apr 5, 2024

The team at VW Bayside has been nothing but stellar..

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DealerRater Apr 5, 2024

Appreciate the fabulous service. Very easy, kind, patient. Terrific all around! Thank you for doing the right thing.

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DealerRater Apr 4, 2024

Very satisfied with the personnel and the care given to a leased car purchase. thank you

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Google Mar 30, 2024

Had the best experience here with Blendi and the team. The transition from trade-in to purchasing a new vehicle was smooth and efficient. Comparing this VW dealer and another one that I had done business with was night and day. 10/10 recommend Bayside VW and their staff.

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Google Mar 24, 2024

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DealerRater Mar 24, 2024

Very helpful and attentive. They care about trying to help get you the vehicle you want.

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DealerRater Mar 22, 2024

This is my 10 year leasing from Bayside Volkswagen. There is a reason why I keep going back and is their profesionality and excellent service. Peter Parashkevov was helpful and a pleasure to work with. Thanks .

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Google Mar 22, 2024

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Google Mar 17, 2024

We worked with Max and he made everything so easy. Concierge service status. We went in just to look and learn more about the brand and we ended up with falling in love and walking away with two used Tiguans in mint condition. Highly recommend working with Max - he makes the car buying process a lot less stressful and a lot more fun and exciting - the way it should be.

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Google Mar 16, 2024

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Google Mar 15, 2024

Knowledgeable friendly and patient while showing features on my new vehicle

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Google Mar 13, 2024

The experience was efficient, fair, and easy. Every employee I interacted with was attentive, easy to approach and honest.

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Google Mar 13, 2024

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Google Mar 11, 2024


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